Refunds and withdrawal
Last updated: 24 September 2026
Request a refund
Email slawomir.radzyminski@gmail.com from your account email and include the purchase date or the QR code link. If payment succeeded but your code was not activated, tell us and we will fix it or refund the payment.
Consumer withdrawal
If you are a consumer buying online, you may have a statutory right to withdraw within 14 days of the purchase without giving a reason. Send us a clear statement by email within that period. We do not ask you to waive that right as a condition of immediate QR activation. We will confirm the request and refund payments due under applicable law to the original payment method, without undue delay and no later than 14 days after receiving a valid withdrawal notice.
Problems after 14 days
Contact us if a paid code does not work or the service does not match its description. We will investigate and provide the remedy required by applicable consumer law, which may include fixing the issue, a price reduction, or a refund.
Effect of a refund
A refunded QR code may be deactivated, so avoid relying on its printed artwork after a refund. Your statutory rights remain unaffected.